POLICIES
Check in 14:00 - 22:00 hours
Check out 07:00 - 10:00 hours
Children and extra beds Free! All children under 12 years stay free of charge when using existing beds.

Free! One child under 2 years stays free of charge in a baby cot.

There is no capacity for extra beds in the room.

Maximum capacity of babycots in a room is 1.

Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel

Pets Pets are not allowed.
Accepted credit cards American Express, Visa, Euro/Mastercard
The hotel reserves the right to pre-authorize credit cards prior to arrival.

When checking in, it is implied that you are familiar with and agree with them, and that you fully adhere to them. Violation of house rules can result in the cancellation of the reservation, and charging the full amount of the price of the accommodation regardless of the shorter stay.

Upon arrival, submit identification documents of all guests to the Owner or his representative for registering with the local authorities. The documents shall be returned to you within 24 hours (5-10 minutes, usually).

Your towels are changed every 3 days and bed linen every 7 days. Owner is not responsible for cleaning of the accommodation. Only the final cleaning is included in the price.

Owner and/or any other third person has no right to enter the accommodation or without prior announcement to and permission. However, if there is reason to believe that the accommodation or guest is in danger or that the guest violated the house rules and/or the owner may enter the accommodation.

Owner or his representative is at your service during your stay for all information and help. They are not required or responsible to organize your leisure time and animate you.

Complaints about the quality of the accommodation or unkind treatment may be written in the book of complaints.

Owner is not responsible for the guest's belongings, but will do anything in his or her power to protect and warn you of possible dangers.

The guest is not allowed to bring easily inflammable and explosive materials and objects with a strong or unpleasant smell into the apartment. Moreover, the guest cannot bring electric appliances without the host's permission. The power consumption included in the price of accommodation does not include uncommon additional appliances that use electricity, and for every appliance found in the apartment, additional expenses will be charged in accordance with the estimated power consumption, regardless of whether they have been used or not.

From 11 p.m. to 7 a.m. is the period of night rest. From 2 p.m. to 5 p.m. is the period of day rest (siesta). So don't disturb the neighbors and/or other guests in the house.

Please take good care of the rented room or apartment, and turn of electric appliances and taps. Do not leave the air-conditioner on if there is no need for it, for example, while you are out of the apartment, and do not use it with open windows and doors.

It is strictly forbidden to bring persons who are not users of accommodation into the house or apartment. In case unregistered persons or persons that are not announced during reservation are found in the room, the host has the right to cancel accommodation. Guests from other apartments in the house or from other houses do not have the right to visit or stay in the apartment without Owner explicit consent.

The guest who causes damage to property on purpose or by accident will have to make restitution for the full amount of damage. At the day of his or her departure, the guest is obliged to invite Owner or his Representative to check in his or her presence all rooms and house appliances to prove that they are not damaged. Only then is the guest allowed to depart. All unreported damages will be claimed afterwards in a lawsuit against the guest.

You are obliged to leave the room or apartment you rented as you found it upon arrival - clean, tidy and undamaged. If there will be found extremely unclean apartment or house with more than one-day garbage in it, extra cleaning service will be charged - 30.00 EUR for apartments and 100.00 EUR for all house.

The guest who violates house rules and disturbs the peace will be unconditionally refused accommodation.

In case cancellation of accommodation due to violation of house rules, the guest will be required to pay the total amount for accommodation during the reserved period, regardless of the shorter stay.

It is implied that, upon arrival and checking in, the guest is familiar with the house rules and agrees to obligations and conditions prescribed by it. Any disputes that cannot be resolved in agreement with the host will be resolved through police intervention or in legal proceedings before the court of Dubrovnik. Complaints will be considered only if they have been reported during the stay. Subsequent complaints will not be taken into consideration. If the guest doesn't comply with these provisions, he or she is obliged to leave the accommodation unit.